Student Retention Referral Form

Please note that the primary focus of the Student Retention Team in 25/26 will be supporting students through the new Support to Study process. We will be prioritising supporting students who are flagged for engagement concerns through the Metstats system.

Please note the following:

If you have a student who has expressed a wish to change course, withdraw or action Interruption of Studies and are looking to explore their options, please direct them to the Seeking Support Form
If the behaviour of a student gives any staff member or fellow student cause for concern, please complete a Cause for Concern
If you do not have immediate concerns, but feel the student would still benefit from support, please direct or encourage the student to complete the Disability, Wellbeing and Counselling support form.
If you have a student who has low engagement or has failed to submit assessments, they will be picked up automatically by the Mitigating Circumstances and Support to Study procedure.
If your concern does not fit into one of the above categories, please continue to complete this form and we will attempt to reach out to the student when we have capacity to do so.

This form is for staff only.

For more information, contact the Retention Support Team: retentionsupport@cardiffmet.ac.uk

When to complete this form

This form is for academic engagement concerns, or where a student has expressed a wish to withdraw only. We expect 3 separate attempts to communicate with the student before referring to the Retention Team.

If you believe a student is at risk, complete a Cause for Concern.

If they are in need of wellbeing support, refer them to Disability, Wellbeing and Counselling support.

If they are in need of financial support: financeadvice@cardiffmet.ac.uk

If you are a student wishing to refer yourself for support, please complete the seeking support form.

Have you got immediate concerns about the student’s behaviour, safety or situation? (required)

Yes

If you believe a student is at risk, complete a Cause for Concern instead of this form.

Is your retention referral due to non-urgent concerns about the student’s mental health, wellbeing or disability? (required)

Yes

If a student is in need of wellbeing support, enter their email address and we can refer them to the Disability, Wellbeing and Counselling support form.

You must complete and submit this form for this email to send.

Student's email address (required)

Has the student expressed a desire to withdraw, interrupt studies or change their course? (required)

Yes

If the student has expressed a desire to withdraw, interrupt studies or change their course, enter their email address and we can refer them to the seeking support form.

You must complete and submit this form for this email to send.

Student's email address (required)

Have you received a notification from MetStats about the student’s engagement? (required)

Yes

If you have received a notification from Metstats regarding the student’s engagement, the student is likely to be picked up for support by the Student Retention Team as part of Support to Study.

If you feel they would benefit from further support, you may want to initiate the PAT support stage of Support to Study.

Your details

Your name (required)

First Name

Last Name

I am (please tick all that apply)

Your email address (required)

Your department (required)

Student details

Student name (required)

First Name

Last Name

Student number (if known)

Course (required)

School (required)

Year of study (required)

Student status (required)

Home

International

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Communication history

We expect at least 2 attempts to communicate with the student over a 2 week period before referring to the Retention Team.

How many times have you attempted to contact the student? (required)

When was the last contact attempt made? (required)

Additional information

Student Retention Referral Form

This form will be submitted anonymously

When to complete this form

Your details

Student details

Communication history